
DiSC Personality Profile
TNT certified trainers utilize an exceptional and
time-tested personality profiling system – DiSC, a learning instrument
and training program for employees and managers. With 30 years of proven
reliability and over 40 million users worldwide, DiSC remains one of the
most trusted learning instruments in the industry. If you are familiar
with the Myers-Briggs Type Indicator instrument,
click here to read
a report comparing it to the DiSC Personal Profile®.
DiSC helps respondents explore behavior
across four primary dimensions:
-
Dominance - Direct and Decisive.
D’s are strong-willed, strong-minded people who like accepting challenges,
taking action, and getting immediate results.
-
Influence
- Optimistic and Outgoing. I’s are “people people” who like
participating on teams, sharing ideas, and energizing and entertaining others.
-
Steadiness - Sympathetic and
Cooperative. S’s are helpful people who like working behind the scenes,
performing in consistent and predictable ways, and being good listeners.
-
Conscientiousness - Concerned and
Correct. C’s are sticklers for quality and like planning ahead, employing
systematic approaches, and checking and re-checking for accuracy.
It acknowledges there are no “good” or
“bad”, “right” or “wrong” personality profiles, only differences among people,
each with a preferred behavioral style.
With DiSC you gain insight into the needs,
drives, thought processes, rewards, and more of prospective, new, and long-term
employees. It can also serve as invaluable management tool that will improve
communication, identify motivation and de-motivation factors, enhance customer
service and sales, and teambuilding within your organization. Many of the
DiSC instruments may be administered online and reports are available
immediately.
After spending
only seven to ten minutes on the profile assessment instrument, for which there
are no “wrong” answers, a personalized report is generated that details
respondent: behavioral highlights and overview; intensity index; motivation and
de-motivation factors; work habits; profile insights; and an overview of DiSC
and its 15 Classical Profile Patterns.
In addition to
the basic DiSC report for each respondent, optional supplemental reports
derived from the original assessment instrument can be added for supervisors
looking for insight into motivating and managing employees. The reports
include:
-
Strategies for Creating a Positive Relationship - Describes how to
establish a relationship with the respondent that based upon trust and mutual
respect.
-
Relating to People and the
Environment - Explains how the respondent interacts with peers
and interprets his or her environment
-
Strategies for Managing
- Looks at ways in which people can most effectively manage the respondent.
-
Approach to Managing Others
- Analyzes the respondent's management style and behavior toward subordinates.
-
Strategies for Sales Management - Examines the methods that people
can best use to manage the respondent in a sales environment,
-
Approach to Selling - Describes how the respondent performs
essential steps in the sales process.
Other DiSC Applications:
Group Culture
-
Develop a powerful look at the influence of DiSC styles on groups or
organizations of any size.
Team
Building
- Team
members learn to recognize and capitalize on contrasting behavioral styles. They
develop communication strategies to accommodate their teammates' differing
styles. They come to understand their own value to the team. And they discover
how to influence others in a positive way.
Management
Development
- Today's managers need to recognize that employees aren't
all cast from the same mold. DiSC helps managers adapt their own behavior to
improve relationships with those they supervise. They learn to communicate more
effectively especially with workers who may have a different behavioral style
than their own.
Customer
Service - With the
DiSC Personal Profile System®, employees become more adept at interacting with
customers whose styles may be quite different from their own- and who may seem
threatening or irritating in stressful situations. Personnel learn to recognize
their own behavioral tendencies- and that they will serve customers with
dramatically opposite styles. They learn to appreciate the customer as an
individual, and to take on the challenge of differing styles less personally.
They will learn to read the customers behavioral style and to use simple, proven
techniques to respond more effectively. They'll discover ways to adapt their own
responses so customers will listen and become more open to compromise in
situations that require diplomacy on both sides. All this makes for happier and
satisfied customers.
Sales Training
- All sales
people like to sell from their strength - the selling style with which they are
most comfortable. Yet that approach may not be effective when used with
prospects that don't share the salespersons style of behavior.
DiSC
helps sales personnel recognize
what motivates the customer, what the customer is really saying, and how to
adapt to the customers primary behavioral style.
Organizational
Development - DiSC can help you
create a more positive learning culture in several ways. It helps reduce
turnover by improving interpersonal relationships- a hygiene factor known to
have a negative impact on job satisfaction. It teaches and reinforces the use of
a shared vocabulary to describe behavior that is respectful and non-judgmental.
It's key to valuing a diverse work force and creating connections and mutual
respect between people who are different. Above all it eases conflict by helping
employees realize that people perceive and respond to the same situation
differently based on their behavioral style.
To request samples of these profile reports and learn more about
these profile instruments, cost, and onsite training,
Contact TNT Training
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