Enjoyed program!  I will use many of these techniques in my daily management.  I’m a better leader because of your program.  Thank you! 

Helped me to realize how “structured” I am and the possibilities of other options. 

The information was very helpful and informative.  Presentation is very good. 

Case studies, quizzes, interactive learning. 

Absolutely felt this was one of the most informative leadership courses I have attended! 

Excellent course – should be mandatory for all those in supervision. 

Common sense issues – it’s explained very simply and understandable. 

Organized, logical and presented WELL. 

Wished it were longer.  So much to learn.  Loved it! 

Very specific information and techniques reviewed. 

Clear actions to take; all managers are hearing the same thing. 

Presentation provides worker clear, concise, practical strategies to use in everyday practices. 

Presentation style; opportunity for reflecting (analyzing). 

Good blending of instructions and participant involvement.  Confirms updating of comp policies and procedures.  Excellent guidelines for supervisors. 

I found the sessions to be beyond my initial expectations.  Practical information that can be easily incorporated into my daily supervisory actions. 

The information could be translated to real life. 

Its content was thorough and honest; As a new supervisor, it helped me to recognize important skills; some I have, some I need to work on. 

Presenters met with me to help with my specific needs. 

These two instructors are excellent and I would recommend this course to anyone.

Clearly spelled out steps to improve performance and/or discipline. 

Presented with a procedure for dealing with poor performers. 

Excellent information/instruction given to develop one into becoming an effective leader in dealing with poor performance. 

Entertaining and educational, did not feel “talked down to” or “read to”; instructors are very knowledgeable. 

It really gave me some great tools to work with in communicating to the employees of my department. 

Excellent course.  Great practical skill to bring with you into workplace.  Excellent springboard to help me develop my more creative side. 

Enjoyed every hour!  

Very informative – interesting - looking forward to the next session. 

It helped me realize the importance of performance evaluations rather than just raises. 

All sessions attended were very informative – materials received will help to build and strengthen my skills. 

I enjoyed all 4 sessions – they will be extremely helpful in developing my supervision.

Whole series was well worth my time. 

I have learned so much about performance evaluations and how to prep for them.  At the present time, I tend to avoid these evaluations.  I struggle so much giving evaluations to avoid conflict.  This course has helped me learn to prep prior to these meetings.  I’m grateful for these tools.  Thanks!  

The presenter’s ability to engage staff and make the material interesting – excellent speaker.

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